Exciting Brand, Boring Category
Updated: August 10, 2023
This is a go-to-market approach used by brands in crowded, blurry, boring market categories.
The recipe:
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Find a category that is stale and is blurry – where all players operate in a similar way
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Use a brand-focused differentiator to stand out.
Examples:
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Virgin Airlines in long-haul travel (1990s)
- Did everything to look ‘fun’
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More risque uniforms
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In-flight entertainment for all, which was usually reserved for business-class travel
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- Did everything to look ‘fun’
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Liquid Death in the packaged water market
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Packaged like an energy drink, branded with fun adverts.
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Appeals to category outsiders
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Construction workers grabbing a drink from 7/11 on a break
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Teenagers who think water is boring
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Possible Advantages:
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Identifying a boring market category first makes it easier to stand out
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Able to attract new buyers who were never served by the category
Possible Disadvantages:
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Mature markets benefit economies of scale.
- Older players may have a cost advantage allowing them to profit without innovation or standing out.
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Long-term sustainability
- Offerings may be easily copied by inbumants